Synaptik Voice Engine integrates PBX with a voice chatbot for automated, low-latency customer interactions.

Key Features:

• Instantaneous Responses: Provides real-time chatbot responses with minimal lag.
• Integrated PBX System: Supports call routing, call holding, and customer query management.
• Natural Language Processing: Understands and responds to natural language, enhancing user experience.
• Customizable Chatbot Conversations: Pre-built scripts and adaptable responses for various queries.
• Call Analytics: Records and analyzes calls for continuous improvement.
• Multi-Language Support: Offers support for multiple languages, making it versatile.

USP:

• Combines voice automation with seamless PBX functionality.
• Reduces wait times and improves customer experience through rapid response times.